Alternative means of access to Emergency Services in the EU.

This document has been developed for ease of presentation and is based on data sourced from the single European wide database of emergency services. This is available at Emergency Means | BEREC (europa.eu)

Please note the detail included applies for countries listed only.

Emergency Call Information

Country

Austria

Means of Access

Voice Call

Number / Description

112 European emergency number (Police)

122 Fire brigade

144 Ambulance

140 Mountain rescue

Link

-

Country

Austria

Means of Access

Mobile App

Number / Description

112 European emergency number (Police)

122 Fire brigade

144 Ambulance

140 Mountain rescue

Link

https://www.dec112.at/app/

Country

Austria

Means of Access

SMS / Text

Number / Description

-

Link

https://www.dec112.at/app/

Country

Belgium

Means of Access

SMS / Text

Number / Description

Texting to urgent medical assistance and texting to urgent police assistance

Link

https://www.112.be/

Country

Belgium

Means of Access

SMS / Text

Number / Description

App 112 BE

Link

-

Country

Bulgaria

Means of Access

Mobile App

Number / Description

Mobile application for Android platform

Link

https://play.google.com/store/apps/details?id=bg.mvr.help112

Country

Bulgaria

Means of Access

Mobile App

Number / Description

Mobile application for iOS platform

Link

https://apps.apple.com/bg/app/112-bulgaria/id1450618524

Country

Bulgaria

Means of Access

Mobile App

Number / Description

Mobile application for a web based browser application for stationary and mobile computers

Link

https://112.mvr.bg/#/sign-in

Country

Croatia

Means of Access

SMS / Text

Number / Description

Send text to +385 98 8100 112

Link

-

Country

Croatia

Means of Access

Voice Cal

Number / Description

112 - European emergency number

Link

-

Country

Cyprus

Means of Access

Voice Cal

Number / Description

112 (Police, Ambulance and Fire Department)

Link

-

Country

Czech Republic

Means of Access

SMS / Text

Number / Description

Send text to +420 720 000 112

Link

-

Country

Czech Republic

Means of Access

Voice Call

Number / Description

112 Single European Emergency Number
150 Fire Brigade
155 Emergency Medical Service (Ambulance)
158 Police

Link

-

Country

Denmark

Means of Access

SMS / Text

Number / Description

N/A

Link

-

Country

Estonia

Means of Access

Voice Cal

Number / Description

112 European emergency number

Link

-

Country

Estonia

Means of Access

Voice Cal

Number / Description

1247, National Information Centre which offers information and advice in situations where life, health and property are not at risk.

Link

-

Country

Finland

Means of Access

Mobile App

Number / Description

112 Suomi application allows users to make emergency voice calls.

Link

https://112.fi/en/112-suomi-application

Country

Finland

Means of Access

SMS / Text

Number / Description

Send text to 112 (only allowed for pre-registered numbers)

Link

-

Country

Finland

Means of Access

Voice Call

Number / Description

112 European emergency number

Link

-

Country

France

Means of Access

Mobile App

Number / Description

App voice
App messaging
App real time text
App total conversation

Link

https://play.google.com/store/apps/details?id=fr.urgence114.urgence114&utm_sour%C3%A2%E2%82%AC

Country

France

Means of Access

Mobile App

Number / Description

App voice
App messaging
App real time text
App total conversation

Link

https://apps.apple.com/fr/app/114/id1437499014

Country

France

Means of Access

Internet browser

Number / Description

real time text or total conversation

Link

https://www.info.urgence114.fr/

Country

Germany

Means of Access

Voice Call

Number / Description

110 Police

Link

-

Country

Greece

Means of Access

Voice Call

Number / Description

112. Other emergency numbers are also available.

Link

https://www.civilprotection.gr/en/112-emergency-communications-service

Country

Hungary

Means of Access

Voice Call

Number / Description

112 Ambulance, Fire brigade or Police

Link

-

Country

Iceland

Means of Access

-

Number / Description

-

Link

-

Country

Italy

Means of Access

-

Number / Description

-

Link

-

Country

Latvia

Means of Access

Mobile App

Number / Description

Emergency applications

Link

-

Country

Latvia

Means of Access

SMS / Text

Number / Description

SMS as a part of Public Warning in the case of the emergency situation

Link

-

Country

Latvia

Means of Access

Relay services

Number / Description

SMS to 112

Link

-

Country

Liechtenstein

Means of Access

Voice Call

Number / Description

112 European emergency number
117 Police
118 Fire brigade
143 Helping hand (in german "Dargebotene Hand")
144 Ambulance
145 Tox info
147 Helpline for children and young people

Link

-

Country

Liechtenstein

Means of Access

Mobile App

Number / Description

112 European emergency number
117 Police
118 Fire brigade
144 Ambulance

Link

https://play.google.com/store/apps/details?id=li.landespolizei.polizeiFl

Country

Liechtenstein

Means of Access

Mobile App

Number / Description

112 European emergency number
117 Police
118 Fire brigade
144 Ambulance

Link

https://apps.apple.com/ch/app/polizei-fl/id524685374

Country

Lithuania

Means of Access

SMS / Text

Number / Description

SMS to number 112

Link

-

Country

Lithuania

Means of Access

Voice Call

Number / Description

112

Link

-

Country

Lithuania

Means of Access

Voice Call

Number / Description

112 eCall

Link

-

Country

Luxembourg

Means of Access

Voice Call

Number / Description

112 European emergency number
12112 European emergency number
113 Police
12113 Police

Link

-

Country

Luxembourg

Means of Access

SMS / Text

Number / Description

SMS to 112

Link

-

Country

Luxembourg

Means of Access

Mobile App

Number / Description

GouvAlert.lu (Google Play)

Link

https://play.google.com/store/apps/details?id=lu.ctie.gouvalertlu

Country

Luxembourg

Means of Access

Mobile App

Number / Description

GouvAlert.lu (Apple)

Link

https://apps.apple.com/de/app/gouvalert-lu/id1299114216

Country

Luxembourg

Means of Access

Voice Call

Number / Description

Fax to 112

Link

-

Country

Malta

Means of Access

Mobile App

Number / Description

iOS App

Link

https://itunes.apple.com/us/app/112mt/id1199470896?mt=8&uo=4

Country

Malta

Means of Access

Mobile App

Number / Description

Android App

Link

https://play.google.com/store/apps/details?id=mt.gov.my112

Country

Malta

Means of Access

SMS / Text

Number / Description

Send text to +356 79770112

Link

-

Country

Netherlands

Means of Access

Mobile App

Number / Description

112NL APP

Link

https://www.rijksoverheid.nl/onderwerpen/alarmnummer-112/vraag-en-antwoord/112-%C3%A2%E2%82%AC

Country

Netherlands

Means of Access

Relay services

Number / Description

speech, text or video using Tolkcontact-app

Link

-

Country

Netherlands

Means of Access

SMS / Text

Number / Description

Send text to 112, sign up by texting "aanmelden" and confirm with "aanmelden akkoord"

Link

https://open.overheid.nl/repository/ronl-fdfab461-606c-4e23-bba7-7f01139006c7/1%C3%A2%E2%82%AC

Country

Norway

Means of Access

Mobile App

Number / Description

Private App

Link

https://norskluftambulanse.no/hjelp113/t

Country

Norway

Means of Access

SMS / Text

Number / Description

Send text to Fire: +4759555110
Sedn text to Police: +4759555112

Link

https://nodsms.no/

Country

Norway

Means of Access

Relay services

Number / Description

Relay service to emergency services

Link

https://www.teksttelefon.no/

Country

Poland

Means of Access

Mobile App

Number / Description

App Alarm 112

Link

https://play.google.com/store/apps/details?id=com.help.deafhelp

Country

Poland

Means of Access

Mobile App

Number / Description

App Alarm 112

Link

https://apps.apple.com/pl/app/alarm-112/id1494297585

Country

Poland

Means of Access

Voice Call

Number / Description

112

Link

-

Country

Portugal

Means of Access

Mobile App

Number / Description

Text service for people with hearing impairment (Google Play)

Link

https://play.google.com/store/apps/details?id=io.cordova.mai112pt&hl=en&gl=US

Country

Portugal

Means of Access

Mobile App

Number / Description

Text service for people with hearing impairment (Apple)

Link

https://apps.apple.com/pt/app/mai112/id1486324916?l=en

Country

Romania

Means of Access

Voice Call

Number / Description

112

Link

-

Country

Romania

Means of Access

Mobile App

Number / Description

Apel 112

Link

https://play.google.com/store/apps/details?id=ro.sts.apel112

Country

Romania

Means of Access

Mobile App

Number / Description

Apel 112

Link

https://apps.apple.com/ro/app/apel-112/id1444872263

Country

Slovakia

Means of Access

SMS / Text

Number / Description

Send text to 112

Link

-

Country

Slovenia

Means of Access

Mobile App

Number / Description

https://play.google.com/store/apps/details?id=com.genasys.pssdev.sloveniaprod

Link

https://112opozorilo.sos112.si/

Country

Spain

Means of Access

Mobile App

Number / Description

Information at https://svisual.org/indexSSL.html

Link

https://play.google.com/store/apps/details?id=com.CESTEL.FCNSEMobileAppDroid&hl%C3%A2%E2%82%AC

Country

Spain

Means of Access

Mobile App

Number / Description

Information at https://svisual.org/indexSSL.html

Link

https://apps.apple.com/es/app/svisual/id600574299

Country

Spain

Means of Access

Mobile App

Number / Description

App for customers with diverse abilities - information at https://alertcops.ses.mir.es/publico/alertcops/

Link

https://play.google.com/store/apps/details?id=com.alertcops4.app&pcampaignid=pc%C3%A2%E2%82%AC

Country

Spain

Means of Access

Mobile App

Number / Description

App for customers with diverse abilities - information at https://alertcops.ses.mir.es/publico/alertcops/

Link

https://apps.apple.com/es/app/alertcops-5-0/id1273718252?ign-itscg=30200&ign-it%C3%A2%E2%82%AC

Country

Sweden

Means of Access

Mobile App

Number / Description

See link for Apps for emergency voice calls to 112.

Link

https://www.sosalarm.se/trygghet/112appen/

Country

Sweden

Means of Access

SMS / Text

Number / Description

Contact directly through SMS to application in SOS Alarms technical operational system, Coordcom

Link

https://www.sosalarm.se/trygghet/viktiga-telefonnummer/112/112-for-tal--och-hor%C3%A2%E2%82%AC

Country

Sweden

Means of Access

Relay services

Number / Description

Customers can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112.

Link

https://www.texttelefoni.se/

Country

Sweden

Means of Access

Relay services

Number / Description

Customers can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112.

Link

https://www.bildtelefoni.net/

Country

Sweden

Means of Access

Relay services

Number / Description

Customers can contact the Swedish Relay Services: Video Relay Service, Text Relay Service and Speech-to-speech Relay Service. The relay services can be used for emergency communication to 112.

Link

https://www.teletal.se/

Country

Sweden

Means of Access

SMS / Text

Number / Description

Not as roaming using the national or international numbering plan.

Link

-

Country

Sweden

Means of Access

Internet browser

Number / Description

Not as roaming using the national or international numbering plan.

Link

-