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Terms and Conditions

Lyca Smart Bundles

Terms and condition – Lyca SMART

Lyca smart will allow the customers to call national & international Landline and Mobiles at a flat discounted rate without a connection charge. All prices inclusive VAT. A plan is valid for 30 days including the day of purchase. Each bundle could be purchased via a one off payment using the existing top up balance; therefore customers are required to have the minimum required balance on the account. You will be activating only one type of bundle at a time. All bundles will be auto renewed on expiry, therefore customers must keep the required balance to auto renew the bundle, unless it’s been cancelled by dialling *190#. Any calls, SMS or data usage after the bundle allowance will be charged on the Standard rate.

Short numbers Calls, calls to special and premium number calls & Texts and other value-added services are excluded from your allowance. Any unused minutes/Texts or data allowance after the validity period will not be carried forward. Lycamobile reserve the right to amend or vary the terms of this promotion, or to withdraw this plan at any time on a reasonable notice for New Customers. Any illegal, misuse or unethical activity will result in immediate suspension of the service. For more information please visit www.lyca-mobile.no or if you require any support with this offer please contact customer service team on 3332 (Call charges may apply)

Offers valid from 20.11.2015

(1)The speed you will experience partly depends on your subscription and coverage conditions, location, signal strength and the distance to the transmitter. How many people are connected to the base station and the time of day will also have an impact on your speed.

Global Bundles

Terms and condition – Lyca Global

Lyca Global will allow the customers to call international Landline and Mobiles at a flat discounted rate without a connection charge. All prices inclusive VAT. A plan is valid for 30 days including the day of purchase. Each bundle could be purchased via a one off payment using the existing top up balance; therefore customers are required to have the minimum required balance on the account. You will be activating only one type of bundle at a time. All bundles will be auto renewed on expiry, therefore customers must keep the required balance to auto renew the bundle, unless it’s been cancelled by dialling *190#. Any calls, SMS or data usage after the bundle allowance will be charged on the Standard rate.

Offers valid from 20/11/2015

(1)The speed you will experience partly depends on your subscription and coverage conditions, location, signal strength and the distance to the transmitter. How many people are connected to the base station and the time of day will also have an impact on your speed.

Your Country

Lycamobile Two in One plan T&C’s:

Lycamobile Two in One plan (‘the offer’) inclusive allowances are for calls from Norway to standard Pakistan/ Bangladesh landline and mobile numbers. Other usage will be charged at standard rates. The offer is valid for 30 days from the date of purchase. A customer may have only one plan on their account and may not buy another from the same bundle during the 30 day validity period. Bundle is subject to auto renew after 30 days. Lycamobile reserves the right to replace or amend the offer or these Terms & Conditions or to withdraw the offer at any time on reasonable notice. Note that promotional credit (credit which Lycamobile has given to customers for free) cannot be used towards purchasing a bundle.

The offer is for non-commercial, private, personal use only – Lycamobile reserves the right to withdraw or suspend the offer or to disconnect you if we suspect that offer is being used for commercial purposes, for conferencing, or if it is not being used in a handset (in a SIM box for example), or if it is being used for tethering.

The plan is valid from 20/11/2015.

Lycamobile Pakistan plan T&C’s:

Lycamobile Pakistan plan (‘the offer’) inclusive allowances are for calls from Norway to standard Pakistan landline and mobile numbers. Other usage will be charged at standard rates. The offer is valid for 30 days from the date of purchase. A customer may have only one plan on their account and may not buy another from the same bundle during the 30 day validity period. Bundle is subject to auto renew after 30 days. Lycamobile reserves the right to replace or amend the offer or these Terms & Conditions or to withdraw the offer at any time on reasonable notice. Note that promotional credit (credit which Lycamobile has given to customers for free) cannot be used towards purchasing a bundle. The offer is for non-commercial, private, personal use only – Lycamobile reserves the right to withdraw or suspend the offer or to disconnect you if we suspect that offer is being used for commercial purposes, for conferencing, or if it is not being used in a handset (in a SIM box for example), or if it is being used for tethering. The Pakistan plan valid from 19/10/2018

Pakistan Mobilink Bundle T&C’s:

The service is only between the Lycamobile customers and the Mobilink customers. Customer must buy a Mobilink bundle first to access to this service and the beneficiary’s number (Mobilink) should be subscribed to the account on the specified format. Customers are required to make sure they received the confirmation message before they start the service.

Its customer’s responsibility to communicate the service and any charge incurred at the callers (mobilink side) due to the incorrect dialling patter or any other reason, the Lycamobile Norway will not take responsibility and no refund will be offered. Bundle & the subscribed numbers will be valid for 30 days, and should auto renew up on expiry. In the case of auto renewal the subscribed number will be retained on the account. Lycamobile reserves the right to replace or amend the offer or these Terms & Conditions or to withdraw the offer at any time on reasonable notice. The offer is for non-commercial, private, personal use only.Offer valid until 31.08.2016.

Other usage will be charged at standard rates. A customer may have only one offer on their account and may not buy another during the validity period. Any remaining allowance after the validity will not be carried over into the next validity period should the customer renew their bundle. Note that promotional credit (credit which Lycamobile has given to customers for free) cannot be used towards purchasing a bundle.

The offers are for non-commercial, private, personal use only – Lycamobile reserves the right to replace or amend the offer or these Terms & Conditions or to withdraw the offer at any time on reasonable notice or to disconnect you if we suspect that offer is being used for commercial purposes, for conferencing, or if it is not being used in a handset (in a SIM box for example), or if it is being used for tethering.

Data Bundles

Lycamobile data bundle allows customers to access to mobile internet on mobiles, allowance valid for 30 days including the date of activation. The Data bundle could be purchased via a one-off payment taken from the customers’ top-up balance. Any other data usage will be charged at a standard rate of 0.99 NOK/MB

We will automatically renew your bundle once it expires – all you have to do is stay topped-up (we will remind you to top-up and give you the option of not renewing your bundle) charge for the bundle will be deducted from your account credit.

Offer is valid from 01/11/2015

(1) The speed you will experience partly depends on your subscription and coverage conditions, location, signal strength and the distance to the transmitter. How many people are connected to the base station and the time of day will also have an impact on your speed.

Other Services

Customer Testimonials

  • Customer Pic

    Marzena Simlat, Czeladz, Poland

    “Very friendly network. Cheap calls. Interesting offers. I would recommend to all.”

  • Customer Pic

    Anita Cysewska, Brusy, Poland

    “Very nice network… I have got one SIM card already 2 years and I have been using a lot of special offers. I am very happy, because I have got good network coverage and cheap international calls too.”

  • Customer Pic

    Robert Sebastian Grafetstetter, Altenmarkt, Germany

    “After I've bought a Lycamobile-UK SIM I had some trouble to activate data usage. Therefore I took contact to the Lycamobile customer service here on Facebook and it was absolutely the best decision I could take.

  • Customer Pic

    Daria Z, Choczewo, Poland

    "Excellent network, Thanks to Lycamobile, I can be in touch with my husband as he travels to Sweden."

  • Customer Pic

    Femifactor, London, UK

    "Thnx @LycamobileUK for the free Sim delivered… now that's customer service"

  • Customer Pic

    Janusz Baltazar Ziajka, Warsaw, Poland

    "I am paying almost nothing and I can speak with the whole World. Thank you Lycamobile that you are in Poland."

  • Customer Pic

    Aaron Rodríguez, Barakaldo, Spain

    "Unbelievable cheap rates with great coverage. Amazing!"

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