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Contact Us


Register your SIM 3777
Contact Customer Service from Lycamobile 3332

If you have any questions or would like to know more about Lycamobile please do not hesitate to get in touch with us. Lycamobile has a multilingual team that operates Monday to Saturday for Customer Service line 9:00-18:00 and Monday to Saturday for Registration 9:00-18:00.

To contact Customer Services:

Dial 3777 from your Lycamobile (Registration only)
Charges: Free

Dial 3332 from your Lycamobile
Charges: 89øre /per call

Dial 9473 3332 / 2154 7171 from another phone
Charges: Additional operator charges may apply.

Fill out the form below or send an email to

*Note-For Christmas and new year Customer Service operating hours will be closed on (24th ,25th,26th,31st December 2020 and 1st of Jan 2021)


If you have already contacted Customer Services using the above options but have not received a satisfactory response and would like to escalate further, please send an email forwarding your initial email or any emails you have sent. Alternatively, if you sent a query via the online form above please forward any response you received.

We aim to resolve your complaint as soon as possible and will keep you updated on when and how we propose to resolve it. We do our best to resolve all complaints within 5 working days(excluding weekends and bank holidays).

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