If you have any questions or would like to know more about Lyca Mobile please do not hesitate to get in touch with us. Lyca Mobile has a multilingual team that operates Monday to Friday for Customer Service line 9:00-18:00 and Monday to Friday for Registration 9:00-18:00.
If you have already contacted Customer Services using the above options but have not received a satisfactory response and would like to escalate further, please send an email firstname.lastname@example.org forwarding your initial email or any emails you have sent. Alternatively, if you sent a query via the online form above please forward any response you received.
We aim to resolve your complaint as soon as possible and will keep you updated on when and how we propose to resolve it. We do our best to resolve all complaints within 5 working days(excluding weekends and bank holidays).