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How to Use


Using Lyca Mobile is simple. Just click below to learn more.

IF YOU HAVE LOST YOUR LYCA MOBILE NORWAY USER GUIDE

If you have lost your Lyca Mobile UK User Guide you can download it from here. Languages available: English, Polish,Dutch & Arabic

GET STARTED

You can get started with Lyca Mobile by following these easy steps:

  • Insert your Lyca Mobile SIM card into your mobile and switch it on
  • Register your SIM
  • You can now make and receive calls and SMS from your Lyca Mobile

Enjoy Lyca Mobile! If you need assistance refer to the User Guide, visit www.lyca-mobile.no or call customer services.

TOP UP YOUR BALANCE

You can buy Lyca Mobile top-up vouchers from your local retailer or online at www.lyca-mobile.no . The voucher will show a PIN either printed on it or underneath a scratch panel. To top up your balance using your Lyca Mobile in Norway, either: Enter *150*PIN#, press send; or Dial 3333 and follow the instructions You can top-up your Lyca Mobile credit from another phone, or while you are abroad: Dial +4794733333 and follow the instructions

CHECK YOUR BALANCE

You can check your balance at any time. To check your balance using your Lyca Mobile in Norway, either: Enter *150#, press send, and your balance will be shown on your Lyca Mobile screen; or Dial 3333 and listen to your balance To check your balance while you are abroad: Dial +4794733333 and follow the instructions

ACCESS YOUR VOICEMAIL

Your Lyca Mobile Voicemail service has been automatically activated, using your Lyca Mobile voicemail, you can: Listen to messages left for you Record a welcome message to enable callers to recognise you Personalise your voicemail settings Select your preferred language Set your voicemail access code to access voicemail from other phones. Access your voicemail from your Lyca Mobile To access your voicemail from your Lyca Mobile in Norway: Dial 3331 Using voicemail when you are abroad You can check your voicemail when you are abroad. Simply use your Lyca Mobile to call the voicemail menu and follow the instructions to set up a voicemail access code. To access your voicemail from another phone or from abroad: Dial 9473 3333 Follow the instructions to enter your Lyca Mobile number Follow the instructions to enter your voicemail access code To deactivate your voicemail number: Dial *185# and follow the instructions that appear on screen

CHOOSE YOUR OWN LANGUAGE

You can select the language to be used for your Lyca Mobile Voicemail and Top up service. To select your preferred language: Dial 3332 Select the ‘Settings’ menu. Select the ‘Change Language’ option. Select your preferred language

VIEW YOUR LYCA MOBILE NUMBER

You can view your Lyca Mobile number on your mobile screen. To have your Lyca Mobile number displayed: Enter *151#

ROAMING - USE YOUR LYCA MOBILE ABROAD

You can use your Lyca Mobile to make and receive calls and SMS in a large number of other countries. For information on countries where you can make and receive calls and SMS, and for current charges please visit Lyca Mobile Rates.

CHECK CALL RATES

To check the rates of the destination you wish to call: Dial *135*Destination number# and press call E.g *135*00442071320322# and press call (for UK number) Visit our rate checker to see the current tariff

CONTACT LYCA MOBILE CUSTOMER SERVICES

You can contact Lyca Mobile Customer Services from Monday to Saturday for Customer Service line 9:00-18:00 and Monday to Saturday for Registration 9:00-18:00. To contact Lyca Mobile: Dial 3332 from your Lyca Mobile – Charges apply Dial 9473 3332 / 2154 7171 from another phone Dial +479473 3332 / +472154 7171 from abroad Email us at cs@lyca-mobile.no Visit our website at www.lyca-mobile.no

HOW TO ACTIVATE MOBILE INTERNET?

To activate the Mobile Internet service you must be over 18 years.

To use the mobile internet you need the correct settings on your handset. Call customer service to request the settings. We will send you SMS messages to update your phone’s Internet settings automatically. Make sure you accept this message and save the settings. If you need help, simply call 3332 from your Lycamobile.

Click here to view your Mobile Web settings

Other Services

Kunder Uttalelser