How to Use


Using Lycamobile is simple. Just click below to learn more.

IF YOU HAVE LOST YOUR LYCAMOBILE NORWAY USER GUIDE

If you have lost your Lycamobile UK User Guide you can download it from here. Languages available: English, Polish,Dutch & Arabic

GET STARTED

You can get started with Lycamobile by following these easy steps:

  • Insert your Lycamobile SIM card into your mobile and switch it on
  • Register your SIM
  • You can now make and receive calls and SMS from your Lycamobile

Enjoy Lycamobile! If you need assistance refer to the User Guide, visit www.lyca-mobile.no or call customer services.

TOP UP YOUR BALANCE

You can buy Lycamobile top-up vouchers from your local retailer or online at www.lyca-mobile.no . The voucher will show a PIN either printed on it or underneath a scratch panel.

To top up your balance using your Lycamobile in Norway, either:

Enter *150*PIN#, press send; or

Dial 3333 and follow the instructions

You can top-up your Lycamobile credit from another phone, or while you are abroad:

Dial +4794733333 and follow the instructions

CHECK YOUR BALANCE

You can check your balance at any time.

To check your balance using your Lycamobile in Norway, either:
Enter *150#, press send, and your balance will be shown on your Lycamobile screen; or

Dial 3333 and listen to your balance

To check your balance while you are abroad:

Dial +4794733333 and follow the instructions

ACCESS YOUR VOICEMAIL

Your Lycamobile Voicemail service has been automatically activated, using your Lycamobile voicemail, you can:

Listen to messages left for you
Record a welcome message to enable callers to recognise you
Personalise your voicemail settings
Select your preferred language
Set your voicemail access code to access voicemail from other phones.
Access your voicemail from your Lycamobile

To access your voicemail from your Lycamobile in Norway:

Dial 3331

Using voicemail when you are abroad

You can check your voicemail when you are abroad. Simply use your Lycamobile to call the voicemail menu and follow the instructions to set up a voicemail access code.

To access your voicemail from another phone or from abroad:

Dial 9473 3333

Follow the instructions to enter your Lycamobile number

Follow the instructions to enter your voicemail access code

To deactivate your voicemail number:

Dial *185# and follow the instructions that appear on screen

CHOOSE YOUR OWN LANGUAGE

You can select the language to be used for your Lycamobile Voicemail and Top up service. To select your preferred language:

Dial 3332
Select the ‘Settings’ menu.
Select the ‘Change Language’ option.
Select your preferred language

VIEW YOUR LYCAMOBILE NUMBER

You can view your Lycamobile number on your mobile screen. To have your Lycamobile number displayed:

Enter *151#

ROAMING - USE YOUR LYCAMOBILE ABROAD

You can use your Lycamobile to make and receive calls and SMS in a large number of other countries.

For information on countries where you can make and receive calls and SMS, and for current charges please visit Lycamobile Rates.

CHECK CALL RATES

To check the rates of the destination you wish to call:

Dial *135*Destination number# and press call
E.g *135*00442071320322# and press call (for UK number)

Visit our rate checker to see the current tariff

CONTACT LYCAMOBILE CUSTOMER SERVICES

You can contact Lycamobile Customer Services from 0900 to 1800 , 7 days a week.
To contact Lycamobile:

Dial 3332 from your Lycamobile – Charges apply
Dial 9473 3332 / 2154 7171 from another phone
Dial +479473 3332 / +472154 7171 from abroad
Email us at cs@lyca-mobile.no
Visit our website at www.lyca-mobile.no

HOW TO ACTIVATE MOBILE INTERNET?

To activate the Mobile Internet service you must be over 18 years.

To use the mobile internet you need the correct settings on your handset. Call customer service to request the settings. We will send you SMS messages to update your phone’s Internet settings automatically. Make sure you accept this message and save the settings. If you need help, simply call 3332 from your Lycamobile.

Click here to view your Mobile Web settings

Other Services

Customer Testimonials

  • Customer Pic

    Marzena Simlat, Czeladz, Poland

    “Very friendly network. Cheap calls. Interesting offers. I would recommend to all.”

  • Customer Pic

    Anita Cysewska, Brusy, Poland

    “Very nice network… I have got one SIM card already 2 years and I have been using a lot of special offers. I am very happy, because I have got good network coverage and cheap international calls too.”

  • Customer Pic

    Robert Sebastian Grafetstetter, Altenmarkt, Germany

    “After I've bought a Lycamobile-UK SIM I had some trouble to activate data usage. Therefore I took contact to the Lycamobile customer service here on Facebook and it was absolutely the best decision I could take.

  • Customer Pic

    Daria Z, Choczewo, Poland

    "Excellent network, Thanks to Lycamobile, I can be in touch with my husband as he travels to Sweden."

  • Customer Pic

    Femifactor, London, UK

    "Thnx @LycamobileUK for the free Sim delivered… now that's customer service"

  • Customer Pic

    Janusz Baltazar Ziajka, Warsaw, Poland

    "I am paying almost nothing and I can speak with the whole World. Thank you Lycamobile that you are in Poland."

  • Customer Pic

    Aaron Rodríguez, Barakaldo, Spain

    "Unbelievable cheap rates with great coverage. Amazing!"

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